Tina Fey A Haunting In Venice Plaid Coat

Thank you for choosing our services! Here's everything you need to know about our shipping & Return policy:

1. Shipping Timeframe:

Orders are typically processed and shipped within an estimated 15 business days from the date of purchase. Please note that this timeframe may vary depending on product availability, customization requirements, and peak seasons.

2. Shipping Carriers:

We primarily utilize FedEx, DHL, and UPS for shipping our products. The selection of the carrier depends on factors such as destination, package size, and shipping speed chosen during checkout.

3. Tracking Information:

Once your order has been shipped, you will receive a confirmation email containing tracking information. This will allow you to monitor the status of your shipment and estimate its arrival.

4. Eligibility for Returns:

Urban Jacketars offers a 30-day return window for eligible items.
To be eligible for a return, the item must be unused, unworn, and in its original condition with all tags attached.
Returns are only accepted if you notify us within two days of receiving your order.

5. Initiation of Return:

To initiate a return, please contact our customer service team at support@urbanjacketars.com within the specified timeframe.
Please provide your order number, the reason for the return, and any relevant details about the item.

6. Return Process:

Once your return request is approved, we will provide you with instructions on how to return the item.
We are responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., incorrect item shipped, defective product).

7. Refund Process:

Once we receive the returned item and verify its eligibility, we will process your refund.
Refunds will be issued to the original payment method used for the purchase.
Please allow up to 7 business days for the refund to reflect in your account, depending on your financial institution's processing time.