Google Workspace Status Dashboard
Incidents
**Title** Google Chat customers are experiencing issues loading Chat, creating DMs (Direct Messages) and Chat Spaces. **Description** We are experiencing an issue with Google Chat , beginning on Tuesday, 2025-11-04 21:05 US/Pacific. Our engineering team continues to investigate the issue. We will provide more information by Tuesday, 2025-11-04 22:30 US/Pacific with current details. We apologize to all who are affected by the disruption. **Symptoms** Impacted customers may experience issues while loading Chat, creating DMs (Direct Messages) and Chat Spaces, and may experience high latency while sending and receiving messages. **Workaround** None at this time.

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Service disruption
Service outage

Incident affecting Google Chat

Incident began at 2025-11-05 05:05 and ended at 2025-11-05 05:55 (times are in Coordinated Universal Time (UTC)).

Date	Time	Description
Nov 5, 2025	10:14 AM UTC	Mini Incident Report We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support or to Google Workspace Support using help article https://support.google.com/a/answer/1047213. (All Times US/Pacific) Incident Start: 4 November, 2025 21:05 Incident End: 4 November, 2025 21:55 Duration: 50 minutes Affected Services and Features: Google Chat Description: Google Chat users experienced issues when loading Chat, creating and opening DMs (Direct Messages) and Chat Spaces for a duration of 50 minutes. From preliminary analysis the root cause was a temporary contention in the underlying storage system. Customer Impact: Affected users faced error when trying to load Google Chat, start new direct messages, or create/open chat spaces.
Nov 5, 2025	6:19 AM UTC	The issue with Google Chat has been resolved for all affected users as of Tuesday, 2025-11-04 21:45 PST. We will publish an analysis of this incident once we have completed our internal investigation. We thank you for your patience while we worked on resolving the issue.
Nov 5, 2025	6:07 AM UTC	Title Google Chat customers are experiencing issues loading Chat, creating DMs (Direct Messages) and Chat Spaces. Description We are experiencing an issue with Google Chat , beginning on Tuesday, 2025-11-04 21:05 US/Pacific. Our engineering team continues to investigate the issue. We will provide more information by Tuesday, 2025-11-04 22:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Symptoms Impacted customers may experience issues while loading Chat, creating DMs (Direct Messages) and Chat Spaces, and may experience high latency while sending and receiving messages. Workaround None at this time.

Date

Time

Description

Nov 5, 2025

10:14 AM UTC

Mini Incident Report

We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support or to Google Workspace Support using help article https://support.google.com/a/answer/1047213.

(All Times US/Pacific)

Incident Start: 4 November, 2025 21:05

Incident End: 4 November, 2025 21:55

Duration: 50 minutes

Affected Services and Features:

Google Chat

Description:

Google Chat users experienced issues when loading Chat, creating and opening DMs (Direct Messages) and Chat Spaces for a duration of 50 minutes. From preliminary analysis the root cause was a temporary contention in the underlying storage system.

Customer Impact:

Affected users faced error when trying to load Google Chat, start new direct messages, or create/open chat spaces.

Nov 5, 2025

6:19 AM UTC

The issue with Google Chat has been resolved for all affected users as of Tuesday, 2025-11-04 21:45 PST.

We will publish an analysis of this incident once we have completed our internal investigation.

We thank you for your patience while we worked on resolving the issue.

Nov 5, 2025

6:07 AM UTC

Title

Google Chat customers are experiencing issues loading Chat, creating DMs (Direct Messages) and Chat Spaces.

Description

We are experiencing an issue with Google Chat , beginning on Tuesday, 2025-11-04 21:05 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide more information by Tuesday, 2025-11-04 22:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Symptoms

Impacted customers may experience issues while loading Chat, creating DMs (Direct Messages) and Chat Spaces, and may experience high latency while sending and receiving messages.

Workaround

None at this time.

Times are listed in Coordinated Universal Time (UTC)

Google Workspace Status Dashboard

Mini Incident Report