Google Workspace Status Dashboard

Google Workspace Status Dashboard
Incidents
**Title:** We are investigating access issues with multiple workspace products. **Description:** We are experiencing an issue with Google Drive, Google Sheets, Google Docs beginning at Wednesday, 2025-11-12 09:00 PST Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-11-12 11:10 PST with current details. We apologize to all who are affected by the disruption. **Symptoms:** Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, and Google Docs. **Workaround:** None at this time.

This page provides status information on the services that are part of Google Workspace. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://workspace.google.com/. For incidents related to Google Analytics, visit the Google Ads Status Dashboard.

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Service information
Service disruption
Service outage

Incident affecting Google Docs, Google Forms, Google Sheets, and Google Slides

Incident began at 2025-11-12 17:00 and ended at 2025-11-12 21:45 (times are in Coordinated Universal Time (UTC)).

Date	Time	Description
Nov 13, 2025	1:23 AM UTC	Title Access issues with Workspace products are now mitigated. Description The issue with Google Sheets, Google Docs, Google Slides, and Google Forms has been resolved for all affected users as of Wednesday, 2025-11-12 13:45 PST. The root cause was associated with a third party and external to Google infrastructure. We thank you for your patience while we worked on resolving the issue. Customer Symptoms A small number of customers may have encountered SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Sheets, Google Docs, Google Slides, and Google Forms. Workaround Not applicable.
Nov 12, 2025	11:32 PM UTC	Title We are mitigating the access issues with multiple workspace products. Description Our engineering team has identified the root cause. We are continuing to see a decrease in user impact and are currently working to resolve the issue. We will provide an update by Wednesday, 2025-11-12 16:30 PST with current details. Customer Symptoms Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, Google Docs, Google Slides, and Google Forms. Workaround Affected customers may try accessing via a mobile device.
Nov 12, 2025	10:24 PM UTC	Title We are mitigating the access issues with multiple workspace products. Description Our engineering team has identified the root cause. We are seeing a decrease in user impact and are currently working to resolve the issue. We will provide an update by Wednesday, 2025-11-12 15:30 PST with current details. Customer Symptoms Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, Google Docs, Google Slides, and Google Forms. Workaround Affected customers may try accessing via a mobile device.
Nov 12, 2025	9:18 PM UTC	Title: We are investigating access issues with multiple workspace products. Description: We are experiencing an issue with Google Drive, Google Sheets, Google Docs, Google Forms, Google Slides beginning at Wednesday, 2025-11-12 09:00 PST. Our engineering team is actively investigating the issue. We will provide an update by Wednesday, 2025-11-12 14:15 PST with current details. Symptoms: Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, Google Docs, Google Slides, and Google Forms. Workaround: Impacted customers may try and reboot their routers as a potential workaround. Customers may also try to access via a mobile device..
Nov 12, 2025	8:57 PM UTC	Title: We are investigating access issues with multiple workspace products. Description: We are experiencing an issue with Google Drive, Google Sheets, Google Docs, Google Slides, Google Forms beginning at Wednesday, 2025-11-12 09:00 PST. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-11-12 13:15 PST with current details. Symptoms: Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, Google Docs, Google Slides, and Google Forms. Workaround: None at this time.
Nov 12, 2025	8:08 PM UTC	Title: We are investigating access issues with multiple workspace products. Description: We are experiencing an issue with Google Drive, Google Sheets, Google Docs beginning at Wednesday, 2025-11-12 09:00 PST Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-11-12 12:40 PST with current details. We apologize to all who are affected by the disruption. Symptoms: Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, Google Docs, Google Slides, and Google Forms. Workaround: None at this time.
Nov 12, 2025	7:46 PM UTC	Title: We are investigating access issues with multiple workspace products. Description: We are experiencing an issue with Google Drive, Google Sheets, Google Docs beginning at Wednesday, 2025-11-12 09:00 PST Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-11-12 12:10 PST with current details. We apologize to all who are affected by the disruption. Symptoms: Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, and Google Docs. Workaround: None at this time.
Nov 12, 2025	7:05 PM UTC	Title: We are investigating access issues with multiple workspace products. Description: We are experiencing an issue with Google Drive, Google Sheets, Google Docs beginning at Wednesday, 2025-11-12 09:00 PST Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-11-12 11:45 PST with current details. We apologize to all who are affected by the disruption. Symptoms: Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, and Google Docs. Workaround: None at this time.
Nov 12, 2025	6:44 PM UTC	Title: We are investigating access issues with multiple workspace products. Description: We are experiencing an issue with Google Drive, Google Sheets, Google Docs beginning at Wednesday, 2025-11-12 09:00 PST Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-11-12 11:10 PST with current details. We apologize to all who are affected by the disruption. Symptoms: Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, and Google Docs. Workaround: None at this time.

Times are listed in Coordinated Universal Time (UTC)